This Briefing is based on the results of an online information exchange conducted in March 2024 and taken by almost 600 benefits professionals (297 HR decision-makers/employers and 352 benefits brokers/consultants). Participants provided feedback in two areas: characteristics related to non-medical carriers and issues they encounter with non-medical carriers. This exchange contains similar topics and questions to a previous online exchange conducted in January / February 2023, and where possible, results of the two exchanges are compared.