Library

  • 2023
  • Benefits Briefing
  • This Briefing reports on employers’ and brokers’ experiences and expectations with regard to sustainability, and also specifically, delves into four aspects of sustainability: climate/environment, diversity/equity/inclusion (DEI), health/well-being, and economic prosperity/community. The information in this Briefing is based on an online survey, conducted in August 2023 and taken by roughly 300 HR decision-makers and 300 employee benefits brokers and consultants.
  • 2023
  • Special Report
  • This Briefing shares findings from an information exchange conducted in May 2023. It explores employers' and brokers' experiences with and feedback on generative artificial intelligence (AI), specifically, ChatGPT and other similar chatbots. Information in this report is based on an online survey taken by roughly 100 HR decision-makers at organizations with 5,000+ employees and roughly 100 employee benefits brokers and consultants who work with large organizations.
  • 2023
  • Special Report
  • This Briefing explores brokers’ opinions of and experiences with the employee benefits industry, including employee benefits carriers. The findings in this report are based on an online survey conducted in January and February 2023 and taken by more than 1,000 employee benefits brokers and consultants. This exchange contains similar topics and questions to a previous special online exchange conducted in Q1 of 2022, and where possible, results of the two studies are compared.
  • 2023
  • Special Report
  • This report shares large employers’ opinions of and experiences with employee benefits carriers. This Briefing is based on the results of an online survey taken by 1000+ HR decision-makers at organizations with 5,000+ employees. This exchange contains similar topics and questions to a special online exchange conducted in Q1, 2023 among about 1,000 group employee benefits brokers and consultants, and another conducted in Q1, 2022 among HR decision-makers, and where possible, results of the three studies are compared.
  • 2023
  • Benefits Briefing
  • This Briefing is based on the results of an online information exchange conducted in January and February 2023 and taken by almost 600 benefits professionals (280 HR decision-makers/employers and 296 benefits brokers/consultants). Participants provided feedback in two areas: characteristics related to non-medical carriers and issues they encounter with non-medical carriers. This exchange contains similar topics and questions to a previous online exchange conducted in November/December of 2021, and where possible, results of the two exchanges are compared.
  • 2022
  • Benefits Briefing
  • This Briefing shares findings from two recent information exchanges. One, conducted in November 2022, gathered feedback on a claims process for Group Accident Insurance; roughly 200 HR decision makers at organizations with 100+ employees which offer Group Accident Insurance, and roughly 300 benefits brokers/consultants who sell Group Accident Insurance participated in this exchange. The other exchange explored the topic of open enrollment communications; results are based on an online survey from December 2022 taken by roughly 100 HR decision makers at organizations with 100+ employees.
  • 2022
  • Benefits Briefing
  • This Briefing shares the results of two recent online information exchanges. One was conducted in July 2022 and roughly 100 HR decision makers at organizations with 500+ employees and roughly 300 benefits brokers and consultants participated, providing insights on Diversity, Equity and Inclusion (DEI) programs. The other exchange, completed by roughly 300 HR decision makers and 300 benefits brokers and consultants in August 2022, gathered feedback on members’ impressions of disability and leave management carriers.
  • 2022
  • Special Report
  • This report shares large employers’ opinions of and experiences with employee benefits carriers. This Briefing is based on the results of an online survey taken by 1000+ HR decision-makers at organizations with 5,000+ employees. This exchange contains similar topics and questions to a special online exchange conducted in Q1 of 2022 among about 1,000 group employee benefits brokers and consultants, and another conducted among employers in Q1 of 2021, and where possible, results of the three studies are compared.
  • 2022
  • Special Report
  • This Briefing explores brokers’ opinions of and experiences with the employee benefits industry, including employee benefits carriers. The information in this report is based on an online survey taken by more than 1,000 employee benefits brokers and consultants in January and February 2022. This exchange contains similar topics and questions to a previous special online exchange conducted in Q1 of 2021, and where possible, results of the two studies are compared.