- 2021
- Special Report
- This Briefing explores brokers’ opinions of and experiences with the employee benefits industry, including employee benefits carriers. The information in this report is based on an online survey taken by more than 1,000 employee benefits brokers and consultants in late December 2020 through February 2021. This exchange contains similar topics and questions to a previous special online exchange conducted in Q1 of 2020, and where possible, results of the two studies are compared.