• 2023
  • Special Report
  • Perspectives on Artificial Intelligence/ChatGPT from a Survey of Employers and Brokers
    This Briefing shares findings from an information exchange conducted in May 2023. It explores employers' and brokers' experiences with and feedback on generative artificial intelligence (AI), specifically, ChatGPT and other similar chatbots. Information in this report is based on an online survey taken by roughly 100 HR decision-makers at organizations with 5,000+ employees and roughly 100 employee benefits brokers and consultants who work with large organizations.